1. Introduction
Comternet values its customers and respects the use of their information. In the course of using our website or trying to contact us, we may request for information from users. The information requested may include your name, email, telephone number and details of your request. This will be used for:
- Responding to customer request as an obligation we have towards the customer
- Sending news and update about our services to our website visitors or contact
- Sending quote and offers to customers
- Informing our contacts of any development or need for their intervention with respect to the service we provide to the customer
Information we gets from our website visitors or through other media will be treated with the utmost confidence. We will not disclose, transfer or sell any information you provide to any third party. While no data can be said to be 100% protected against intrusion, we however will continue to do everything within our means to ensure that our customer information are safe within our network. When filling our contact form through our website, a secure socket layer (SSL) encryption is used to protect transmission of your information to us.
Comternet will however, by law and court request disclose needed information of a customer to Law Enforcement Agents or Regulatory Body.
2. Acceptable Use Polity
Our network must be used only for lawful and legitimate purposes.
Network service is shared resources except stated otherwise.
The fair usage policy requires that when a user uses particular software or application to excessively utilize the bandwidth, the user traffic can be shaped or made to use a particular speed to avoid discomforting other users on the network. We may at discretion use automated process to allow more bandwidth utilization where the contention is low.